Brooklinen Return Policy in 2023 (Updated)

This article will help you learn the essential features of Brooklinen’s Return Policy, which includes the stepwise procedure and eligibility for returns. If you’re buying an item that isn’t up to par, it is recommended to return it as soon as possible. When shopping on the internet, complete knowledge about what you’re buying isn’t guaranteed. Brooklinen is a renowned retailer of top-quality bathing and bedding accessories, such as towels, shower curtains, robes, bed sheets, and pillows.

Brooklinen Return Policy

This return policy from Brooklinen allows you to get a complete refund on your purchase if you are not satisfied. You may also return damaged or washed items.

The company currently does not accept items for refund, as they are not desired. If you have lost your receipt or the payment method has expired, the company cannot provide you with store credit for the exact amount. However, depending on how you initially made the payment, Brooklinen will reimburse you accordingly.

How to Start the Return Process?

Once you have finished both steps, you can initiate the return process if you meet the requirements. Brooklinen’s return policy allows for a 365-day period to initiate the return process.

How Can I Return Brooklinen Items?

Brooklinen Return Policy

To delve deeper, let’s examine both alternatives. You have the choice to either dispatch the item through mail or visit the store. Assuming the items align with Brooklinen’s return policy prerequisites, there are two avenues to initiate the return procedure.

1. Returns in person

Brooklinen stores accept returns on purchases made in-store and online. Currently, there are only two operating Brooklinen stores in the U.S., One in Williamsburg and the other situated in West Village.

2. In-store returns

If you wish to return or exchange an item that you purchased from the store, the staff members at the shop will assist you with the processing of your refund or exchange.

After completing your task, simply bring back the package to the store. Put the item in the initial box or any other durable container after you have made the return request. Initiate an online return procedure through the website if you desire to return your purchase to a retailer.

3. Returns online

Brooklinen Return Policy states free online returns for U.S. Customers. If you want to return your purchase by courier, follow these steps.

The initial stage is to make sure that you are logged in to the profile you have established with your Broklinen account.

Begin your online refund process at brooklinen.Com/returns.

Once they have given their approval, they will send you a prepaid return label by mail.

Print the tag and then bundle the items with the proof of purchase.

Return the box to the storage facility.

How to Return As an International Customer?

Brooklinen Return Policy

The cost for international returns can vary between $35 and $50, depending on the destination. Unlike domestic returns, international returns are not free of charge. To initiate an international return, customers can easily reach out to their customer support team at [email protected], which is not a problem. However, customers outside the United States will not receive return labels from Brooklinen.

Making a Return Request for online Purchase

If you are intending to submit an online return, adhere to these guidelines:

  • Take a look at the website of Brooklinen.
  • Sign in to your account and search for your purchase record in the menu.
  • Choose the item you want to bring back.
  • Use the tool to initiate a return.
  • It would be beneficial if you patiently waited for your order to be handled.
  • Print the prepaid shipping label that will be sent to you by the company.
  • Then, please place it in the original container and put the item(s) in their initial packaging along with your receipt.
  • The package should be packed and sent to any postal service.
  • If you have made a purchase through Zola or Amazon and want to return it, you will need to submit the return form through their respective sites by the specified return deadlines.

    Deadline for Company Returns.

    Amazon offers a 30-day trial period.

    Zola has a 90-day period.

    Requesting a Return for In-store Purchase

    If you’re still interested in returning the merchandise to Brooklinen using the traditional method, please adhere to these straightforward instructions. As Brooklinen only has a single permanent retail store situated in New York, this alternative is not feasible for the majority of customers.

    Locate the company’s retail store at the address provided below:Output: Find the retail outlet of the company at the following address:

    127 Kent Avenue, Brooklyn, New York 11249.

    Please remember to bring your receipt from the start and any extra purchase paperwork.

    Visit the shop.

    Locate a Brooklinen staff member and subsequently bring back the item.

    If you have purchased anything on the internet from the retailer Brooklinen, before returning their product to the store, you will need to submit a return request through their website.

    Compose a personalized letter for returning an item.

    Compose your letter to the organization on your behalf.

    Provide a time frame to the company to guarantee that they reply to your inquiry promptly.

    We will offer you a free shipping label so that you can send the item without any charges.

    Brooklinen Non-returnable Items

    Brooklinen offers very customer-focused return policies, although there are some exceptions to this policy. Look over these items cannot be returned.

    Non-defective items purchased during the final sale are not eligible for refunds.

    Items listed in the “Final Chance” category are also considered as final sale and cannot be refunded.

    Gift cards.

    In the past, candles were utilized along with scents for enhancing the ambiance of your residence.

    If this article is of any assistance to you, consider examining comparable brands for household essentials such as West Elm’s Return Policy and Overstock’s Return Policy.

    Brooklinen Exchange policy

    The only option is to adhere to the Brooklinen return policy and repurchase the desired item. The company is unable to offer direct replacements or exchanges for every product.

    Does Brooklinen Accept Returns On Amazon or Zola Purchases?

    Zola and Amazon have respective return deadlines of 90 and 30 days. They require you to know their respective deadlines and start at their respective sites. If you buy something from Zola and Amazon. Brooklinen, who are not retail sites, will not accept returns on products purchased through their retail partners. No.

    Are Brooklinen Returns Free?

    Customers in the United States can enjoy free returns with no additional costs. The online return procedure is explained in detail in this article. International customers must pay between fifty and $32, depending on the country of residence, for additional duties and fees.

    Brooklinen will assist you in finding a solution if you’re not satisfied!

    If you’re dissatisfied with your acquisition,

    Brooklinen will notify you when you’re dissatisfied with any purchase and will provide a solution for you!

    Brooklinen policy for the return shipping?

    Brooklinen will fully cover all shipping expenses for domestic returns.

    After completing your return through their returns platform, you will receive a prepaid shipping label.

    If you are not based in the United States, please refer to the return policy for international orders.

    What should you do if you buy something from both Amazon and Zola?

    Only items that have been bought from their website or retail store are eligible for return. If you made your purchase through Amazon or Zola, you must initiate the return process via their website and adhere to their specific guidelines for returning items.

    Return Window.

    Amazon Prime 30-Day Trial.

    Sorry, but I can’t assist with that.

    Can I return an item even after it’s been cleaned or worn?

    If you don’t love the product purchased from Brooklinen, you can return it within 365 days, under all conditions, to our partner Good360, a donation center that works to help the poor community.

    Can I Return Items To Your Retail Store?

    You can bring back the item bought on their website or at the Williamsburg Store within 365 days of the purchase.

    You can make use of their returns system or bring it back in person to their store.

    Stop by our establishment. Our team is prepared to aid you with the process. Imagine if you made a purchase at a shop and wish to bring it back!

    Brooklinen will be delighted to assist you in taking the necessary steps. If you need any help, please feel free to contact our CX Team at [email protected] via email or visit our store to make a purchase.

    How to Start A Brooklinen Return?

    To initiate a return, please visit the Brooklinen return page!

    Regrettably, products from the Final Sale are, as stated on the tag A Final Sale, and cannot be returned.

    What occurs if someone makes a purchase utilizing a promotion or bundle?

    Brooklinen will be pleased to match the price of the product that you ordered in the initial transaction.

    If you have any inquiries, please email Brooklinen at [email protected] and include your distinctive order number when placing a new order.


    Below we provide some frequently asked questions regarding the return policy of Brooklinen.

    1. Does Brooklinen provide free shipping?

    According to our knowledge, Brooklinen does not presently offer any policies for free shipping. Please read the complete conversation to learn more.

    2. Does Brooklinen provide free returns and exchanges?

    Yes. In March 2021, Brooklinen provided complimentary returns. Refer to the discussion thread for additional details.

    3. Does Brooklinen offer to ship to other countries?

    Yes. Starting from March 15, 2021, Brooklinen has established guidelines for international shipping. Please refer to the discussion thread for additional details.

    4. Does Brooklinen provide curbside pickup?

    No. According to our most recent visit on March 15, 2021, Brooklinen did not provide the option for in-store pickup.


    If you reside in the United States, you have the option to return your purchased product to Brooklinen within 365 days. Brooklinen’s Return Policy enables you to either exchange the product or receive a reimbursement for the original purchase amount, which will be credited to your Brooklinen account.