Travel Protection Plan – Friendly Planet Travel

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Why purchase travel protection?

Despite careful planning, traveling can still be full of unexpected events. Here are just a handful of scenarios that might occur:

  • You become ill right before your trip or during your tour.
  • A family crisis arises the day before you’re supposed to leave.
  • You reserved a local connecting flight, but it’s postponed, resulting in you missing your global flight.
  • An intense storm results in the forced landing of your international flight, and now you will be unable to enjoy a portion of your planned itinerary.
  • Your luggage may be lost, misdirected, or harmed during transportation.
  • If you happen to suffer from food poisoning or twist your ankle while on a tour,

    • By acquiring a travel safeguard scheme, you can experience tranquility throughout your journey, as it offers assurance for diverse unforeseen circumstances.

    Travel Protection by Travelex

    These terms & prices apply to plans purchased by residents of Pennsylvania from Jul 14, 2021 onwards and from Aug 1, 2021 onwards for residents of other U.S. States.

  • If you reside in Pennsylvania and bought the plan from October 1, 2020, to July 31, 2021, or if you bought the plan from September 4, 2019, to July 13, 2021, kindly refer to this page.
  • If you are a Pennsylvania resident who bought the plan before Oct. 1, 2020, or purchased it before Sep 4, 2019, kindly refer to this page.

    • Travelex Insurance Services For your convenience, we offer a travel protection plan provided by Travelex Insurance Services, one of the most respected names in the industry, which you can add to your booking. The plan is available to anybody with a primary residence in the United States, excluding overseas territories.

    Each individual is covered for a maximum trip cost of $15,000, including coverage for delayed or lost baggage, emergency medical expenses and evacuation, missed connections, travel delays or interruptions, and trip cancellation coverage for any covered reason, with additional benefits.

    Policy, Benefits & Coverage

    We recommend that you document and print this trip information to carry with you. In case of emergency travel assistance or for information on how to make a claim, please contact us. For complete details and terms of coverage, including exclusions and limitations, click below to view the full policy.

    Take a look at the Travelex Friendly Planet Travel Protection Plan.

    The brief overviews given below are merely explanations of the benefits. The perks and prices of coverage may vary depending on the state.

  • If you need to interrupt or cancel your trip for any reason, trip interruption and cancellation insurance helps protect your prepaid trip costs and travel investments, allowing you to recover non-refundable expenses.
  • Delay Trip does not reimburse for expenses incurred after travel becomes possible, such as local transportation, meals, accommodations, and other additional costs, for a maximum of $1,000 per day for up to 5 hours of trip delay.
  • Provides reimbursement up to $250 for delayed or damaged bags, and up to $1,000 for stolen or lost personal items.
  • If an unforeseen injury, accidental sickness, or medical emergency occurs while traveling, this coverage provides up to $750 for dental expenses and up to $50,000 for medical expenses.
  • Repatriation (which also includes the transportation costs for emergency evacuation to the nearest suitable hospital) is covered. It provides coverage for repatriation and emergency evacuation up to $100,000: REPATRIATION & EVACUATION EMERGENCY.
  • Coverage for loss of life, limbs, or sight resulting from a covered accidental injury is provided up to $50,000 at any time during your Covered Trip. This coverage is applicable for 24 hours and includes accidental death and dismemberment. Please note that residents of New Hampshire are not eligible for this coverage.
  • This includes a wide range of services before and during a covered trip, such as assistance with medical emergencies, lost baggage or documents, event ticketing, and much more. Travel Assistance Services provides a toll-free number available 24/7.

    • COVID-19 Coverage & FAQs

    Please refer to the policy details to see if the plan provides coverage for medical emergency and evacuation in case you become ill with the virus while under quarantine during travel.

    However, it is unlikely that it will provide travel coverage for canceled trips due to the destination being inaccessible and travel advisories.

    What kind of protection is offered regarding the coronavirus?

    You may be eligible for coverage of evacuation/medical emergency and trip interruption if the virus contracts you while on your trip. However, please note that it is subject to exclusions for pre-existing medical conditions and any other illnesses, including COVID-19, which will be treated the same.

    Will I be protected if I cancel my journey because of the coronavirus?

    In order to qualify for trip cancellation/interruption coverage, one of the following events must take place while your coverage is active:

  • Traveling, which may entail contracting the coronavirus and being subjected to physical quarantine, would be unsuitable for either you or your companion, based on a physician’s diagnosis of illness.
  • If a doctor certifies it, this situation must be life-threatening or necessitate urgent attention, and if a member of your family who is not traveling is diagnosed with COVID-19.
  • In order to take on the day-to-day operations of the company, it is imperative that you postpone or cut short your journey as your business associate has been diagnosed with COVID-19. It is required to obtain a medical confirmation for this purpose.

    • Will my travel be protected if my doctor recommends against it due to the possibility of acquiring the coronavirus?

    If you were to become ill while on a trip, this policy would only provide coverage if the sickness is disabling and prevents you from continuing or taking the trip. However, you would only be eligible for this coverage if the reason for interrupting or cancelling the trip is not due to underlying health conditions or your age, including the fear of contracting coronavirus.

    Am I eligible for coverage in case of trip cancellation or trip interruption caused by travel advisories or travel bans?

    If you are unable to travel to your intended destination due to a government travel warning, Travelex may allow you to apply your coverage interruption or cancellation trip for eligible. Please contact Planet Friendly or Travelex for further details on this alternative option.

    Do I need to undergo isolation in a medical facility to qualify for insurance coverage?

    You would not be eligible for coverage for the following. If you are quarantined in a vacation rental (e.G. Airbnb), hotel, hospital, or while on a trip to visit a doctor, your claim for trip interruption or delay coverage would be submitted and deemed eligible.

  • Government-imposed quarantine.
  • Self-imposed quarantine.
  • Shelter-in-place order.

    • For additional details, please refer to the guidelines or consult Travelex’s COVID-19 Coverage Update & FAQs.

    Coverage for Other Travel Arrangements

    However, if you purchase flights from other vendors, we cannot provide coverage for “tour only” i.E. International flights without the package you purchased from us.

    Purchasing Options & Deadlines

    Get in touch with us or check out our payment page to enhance the coverage of your current reservation for most packages. Once your final payment is received, it cannot be acquired. Feel free to make your final payment at any point before the plan is obtained.

    If you need to change the date of your departure or if there is a reason for which we may be unable to transfer your tour deposit and premiums to your new booking, please ask your friendly representative at Travel Planet for complete details on filing a claim.

    Pre-Existing Condition Exclusion Waiver

    The pre-existing condition exclusion will be waived if you purchase the plan within 15 days of booking, your full trip cost is insured, and you are medically fit to travel at the time of purchase.

    Price

    All prices displayed below are per individual and are subject to modification.

    Total trip cost Premium
    $0 – $1,500.00 $180
    $1,500.01 – $3,000.00 $210
    $3,000.01 – $4,500.00 $252
    $4,500.01 – $6,000.00 $290
    $6,000.01 – $7,500.00 $338
    $7,500.01 – $10,000.00 $397
    $10,000.01 – $12,500.00 $648
    $12,500.01 – $15,000.00 $778

    15 Day Review Period

    In most instances, we can transfer your premium payments to the new reservation if you modify your package or departure and opt for travel protection coverage for the new booking. However, if we cancel your trip before you embark and you haven’t made a claim, the premium becomes nonrefundable after 15 days. If you haven’t started your trip or filed a claim, reach out to us within 15 days of your purchase and we will reimburse your premium if you are not entirely satisfied with your coverage.

    24-Hour Emergency Travel Assistance Services

    Global Travel Security.

    In the United States:

    Outside the United States:

    24/7

    Plan & Coverage Questions

    Travelex Insurance

    844-843-9407.

    Monday to Friday, from 8am to 7:

    Customersolutions@travelexinsurance.Com.

    810 North 96th Street, Suite

    Omaha, NE

    Please consult Plan #362A-0721 for any questions regarding plans acquired on or after July 14, 2021, or by Pennsylvania residents on or after August 1, 2021.

    In addition to the hotline numbers 800-927-4357 or 213-897-8921, consumers in California can reach out to the California Department of Insurance. Similarly, consumers in Maryland can contact the Maryland Insurance Administration at either 800-492-6116 or 410-468-2340.

    Claim Questions & Status Inquiries

    Berkshire Hathaway Specialty Insurance Claims Division.

    855-205-6054.

    Monday to Friday, 7am to 7pm Central

    Travelex.Claims@bhspecialty.Com.

    P.O. Box

    Clinton, IA

    You can obtain claim forms from travelexinsurance.Com. The Claims Department will then guide you on acquiring the suitable form to be filled out by you (and/or your attending doctor, if necessary). If you need to submit a claim, please contact us and/or the claims department as soon as it is reasonably or medically feasible.

    Details & Disclaimers

    Please note that residents of the state of New York should refer to the relevant COVID-19 coverage information. The policies and their terms and conditions may vary depending on the state, so please review the full details, including exclusions and limitations, to understand the coverage fully. The descriptions of benefits and plans provided here are only brief summaries and may be subject to changes imposed by the state.

    The coverage for your trip is only applicable to the travel insurance that Travel Planet Friendly does not sell as a licensed provider. We are only able to provide general information about the plan and cannot answer any questions about the terms and conditions. You may have coverage from other sources that provide similar benefits but may be subject to different restrictions. If you wish to compare your existing insurance coverage, you may want to evaluate your automobile, home, health, and life insurance policies. We cannot evaluate the adequacy of your existing insurance coverage or answer any questions about your coverage. If you have any questions about your existing policies, please contact your insurance broker or agent, or the insurance company directly. The purchase of the plan does not require you to purchase any other travel product.

    To check out fraud alerts specific to each state, please visit:

    Travelex keeps a current record of warnings and financial defaults on its website at www.Travelexinsurance.Com/customer-service/travel-alerts

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