This is what 5 hours on a Southwest Airlines 737 MAX 8 is like

My sincerest apologies to those of you who clicked on this review hoping to see how exciting and new the experience with Southwest Airlines’ MAX 737 is.

How noticeable is the lack of power outlets in the interiors of most other aircraft in the fleet, when compared to the exact same interior of the Southwest 8 MAX?

This destination is definitely a doozie, so if you’re going, stick to Southwest Airlines. The review I’ve read about it is unlike any other.

On Monday, February 6, 2023, I flew on a 737 MAX 8 aircraft with registration number N1807U from Honolulu, HI (HNL) to San Diego, CA (SAN) on flight WN2230. The duration of the flight was 5 hours and 21 minutes, and I had a Business Select seat in the 7A section.

Southwest Airlines 737 MAX 8 (N1807U) side view
Southwest Airlines 737 MAX 8 (N1807U) side view illustration by NorebboStock.com.
WN2230 flight track
Our route from SAN to HNL today as WN2230.

The video

I mean, I couldn’t make a video about how I did not make it to Honolulu. The decision to do it again was made easy by the fact that this flight was the destination. I have made videos about the previous experience with Southwest Airlines.

The 737 MAX 8, let’s concentrate on it at the moment, but the advantages and disadvantages of flying Southwest Airlines to Hawaii are considerable. Undoubtedly, the destination will be the main highlight of this review.

Arrival at Terminal 1 at the San Diego International Airport

If you didn’t know, the smallest terminal at this airport is the one where you should indicate your arrival time. It is currently the terminal for this airport (specifically the terminal for Southwest Airlines at SAN).

Terminal 1 exterior San Diego airport
Welcome to Terminal 1 at SAN. I don’t normally like coming over to this side of the airport, but I am willing to suffer through it for the opportunity to go to Hawaii.
SANspotter at terminal 1 entrance San Diego airport
BTW, there’s not much I wouldn’t do for a trip to Hawaii. Let’s freakin’ do this!

Arriving at T1, you will have a friendly warning that you will be early and bored, as you wait for a long time on the flight board. The closer you cut it, the happier you will feel, despite the fact that you have to wait for a long time.

Southwest Airlines entrance terminal 1 SAN
This nice pic of the Southwest Airlines entrance here at T1 might lead you to believe I was working hard to get good content for this review. The truth is that I wasn’t ready to go inside yet.
Southwest Airlines check in and baggage drop area SAN
The lure of Hawaii eventually got me through the doors though. Here’s the Southwest check in / baggage drop area.
Terminal 1 San Diego Airport inside
10 minutes later, and I’m in. Now do you understand why I was procrastinating? T1 here at SAN ain’t no picnic (and it appears that the guy in the wheelchair would be willing to back me up on this).
Terminal 1 SAN seating area
Chanting “I’m going to Hawaii, I’m going to Hawaii” over and over again certainly helped to liven the mood.
San Diego airport new terminal 1 construction
In all seriousness, an all new Terminal 1 is currently under construction, and I’m actually going to miss this old building once they tear it down. No lie!
SANspotter selfie terminal 1 SAN Southwest Airlines gates
Oh, and guess what? I seems as if I have found my brother from another mother.

The boarding process for flight number 2230 to Honolulu

Today was the day of redemption! It truly annoyed me when, at the very last moment, they replaced the aircraft with a 737-800 on a flight from San Diego to Las Vegas, a little over a year ago. To clarify, this was my second try at flying on a Southwest 737 MAX 8.

Southwest Airlines 737 max 8 N1807U San Diego Airport
There she is. N1807U is the MAX 8 chosen for Honolulu duty today.
Southwest Airlines Honolulu boarding pass
I still can’t believe that flying to Honolulu on Southwest Airlines is a thing. El Paso I get, but Honolulu is really hard to wrap my head around.
Southwest Airlines gate 7 San Diego airport
So how does this work exactly? Would I look like too much of an impatient spaz if I take my spot in line before they announce the start of the boarding process?

One of the main reasons why I think Select Business is worth it is because I was able to check-in online lightning-fast and get a good spot in the boarding line before the day. Thanks to the fact that I paid for an upgrade to Select Business, I was able to board before the third person in line.

Southwest Airlines A boarding group gate 7 SAN
I did it! I resisted the temptation to take my spot at A03 until the gate agent announced for everyone in the A group to take their spot in line. The struggle was beyond real.
Southwest Airlines gate 7 jet bridge SAN
“Heigh ho, Heigh ho, it’s off to Honolulu I go…”
Southwest 737 MAX 8 engine and wing
The MAX 8 is a perfectly safe aircraft, and no, the engines are not too large for the wings
Southwest 737 MAX 8 boarding door
Dang it! I’m supposed to be excited about going to Hawaii, but I’m now I’m filled with anxiety about the flawed aerodynamic characteristics of the MAX 8. I’m such an idiot.

My first impressions of the Southwest Airlines 737 MAX 8 seats

Yup, it’s the same bones-bare experience that you read about in my Southwest 737-700 review. Not all of the seats are comfortable, and they are covered in blue vinyl. Southwest’s fleet recently-configured their aircraft, so the boarding experience on the 8 MAX felt consistent and had good commonality with the rest of the fleet.

Southwest 737 MAX 8 interior
It’s open seating on Southwest Airlines, and you can take any one you want. Choices, choices!
Southwest 737 MAX 8 seat 7F
Seat 7F looks like a mighty fine choice to me. I’ll take it!
Southwest 737 MAX 8 seats
Say what you will about Southwest Airlines (it’s even ok to use profanity if you want), but it’s hard to disagree with the fact that the seats (and overall interior) of the MAX 8 looks fantastic. This is a huge improvement over the old baby **** brown interior.
Southwest 737 MAX 8 leg room
Leg room is fine.
Southwest 737 MAX 8 seat pitch
What the heck. Since I’m in a good mood today, I’ll even go as far as declaring it “mighty fine.”
Southwest 737 MAX 8 adjustable headrests
There are even adjustable headrests!
Southwest 737 MAX 8 seating
For the record, decent leg room and adjustable headrests don’t make me feel any better about the open seating thing here on Southwest. I’d be remiss if I didn’t point my middle finger in their general direction about that.
Southwest 737 MAX 8 cabin
“Ladies and gentlemen, the forward boarding door has now been closed. To the guy sitting in seat 7F…”
SANspotter selfie Southwest 737 MAX 8
“…could you look any less excited about the fact that you have an empty seat next to you for a 5 and a half hour flight out to Honolulu today?”

The departure out of San Diego

I had been on the right-hand side seat of the aircraft since my departure from San Diego.

During the descent, you will also get a really nice view of Oahu, and you won’t have the sun beating down on you for the entire flight. However, my past experiences have taught me that if you want to sit on the side with the best view when flying out to Hawaii, #themoreyouknow.

Southwest 737 MAX 8 pushing back from gate SAN
It’s true: pushing back for HNL is a lot more fun than pushing back for ATL. Just sayin’.
Southwest 737 max 8 taxi to runway 27 San Diego airport
This was supposed to be an attempt to show you what it was like to taxi out to runway 27 this morning, but…once you notice my crotch, it cannot be unseen. I’m sorry.
CFM LEAP-1B engine 737 max 8
The beauty of the CFM LEAP-1B is something that cannot be unseen as well. #sexybeast
Southwest 737 max 8 takeoff SAN
Not only is it a spectacularly good looking engine, it sounds incredible at full throttle as well! Check out the full takeoff video (embedded below) to have a listen for yourself…
Southwest 737 max 8 runway 27 takeoff at SAN
“LEAPing over the Midway District” is an admittedly corny caption for this pic, but it is technically the truth.
Views of mission bay, pacific beach, and La Jolla after takeoff from San Diego airport
Ain’t nothing corny about the scenery though. Mission Bay, Pacific Beach, and La Jolla are looking fantastic this morning (as always).

In-flight entertainment

Amazing is the streaming platform (accessible from your personal gadget), however, there are, naturally, no visual displays in the chairs. Surprisingly, Southwest Airlines does provide an incredibly comprehensive in-flight entertainment choice on the MAX 8.

Southwest Airlines in flight entertainment menu
What airline am I flying again? The in flight entertainment menu looks fantastic!
Southwest Airlines streaming movies and tv shows
Dang it. There goes my plan to poop on the lack of in flight entertainment in this review.
SANspotter impressed with Southwest Airlines in flight entertainment
I officially take back every bad thing that I have ever said about Southwest Airlines.

In his introductory statement, he mentioned that he intends to perform the same actions as the pilot, which can be verified using the flight tracker. Additionally, there is a flight tracker available to ensure that the pilot adheres to his stated plans in the welcome announcement. Moreover, there is a wide array of TV shows, music, and movies to select from.

The Southwest offering competes strongly against Delta (who is widely regarded as having the best in-flight entertainment in the US). However, when comparing Southwest to American Airlines, I cannot make the same claim. Nowadays, the streaming service available on the MAX 8 surpasses whatever AA is offering. In that scenario.

Southwest Airlines streaming entertainment
Here are the screens showing the live TV menu, the flight tracker, and the drink menu (which is an enhanced menu for Hawaii flights only). I think I’m starting to get why this is such a popular airline.

It’s worth noting that Southwest Airlines does not provide earbuds for free or for purchase, so you have to bring your own.

The food

It is important to bring your own food on these 5.5-hour flights to ensure that you are satisfied, as the mix of snack and dried fruit, along with crackers, in the snack box served is not enough. However, on flights from the mainland US to Hawaii, they serve a slightly more substantial snack box consisting of robust snacks such as dried fruit and crackers. Southwest Airlines serves complimentary snacks on all flights over 175 miles.

Southwest Airlines snack box
This is more than I thought we’d get. It’s like they actually care about us!
Southwest Airlines snack pack
Unpopular opinion: fresh apple slices would be a better snack than this.
SANspotter Southwest Airlines snack
Then again, I do loves me a good bag of airline snack mix. The struggle to eat healthy while traveling is real!
Southwest Airlines drink menu
The menu. Free drinks are on the left, and the premium (ridiculously expensive) stuff is on the right.

Drinks such as coffee, soda, and water are complimentary. Unless you purchase a Business ticket, alcohol is available for purchase. In case you purchase a premium drink, you will receive a coupon for a free one.

SANspotter reading Southwest Airlines in flight menu
I’ll have the…
Southwest Airlines free drink
…water (of course).

Southwest 737 MAX 8 seat comfort

They are consistently maintaining the same standards. The space for legs (seat pitch) is average, they provide no lower back support, and the seats are firm. Essentially, all the observations I made about the seats in my review of Southwest Airlines’ 737-800 can be applied to the MAX 8 as well. This is the section of the review where I begin to reiterate my points.

SANspotter sleeping in southwest 737 max 8 seat
This isn’t the most comfortable airline seat I’ve ever sat in, but it is taking me to Hawaii, so…I guess I can deal with it.
Southwest 737 max forward bulkhead wall
And for what it’s worth, never once did I feel like the leg room in these seats wasn’t enough. And I promise I’m not just saying that because this is a flight pointed straight at Honolulu!
Southwest 737 max 8 flying over Pacific Ocean
BTW, you know **** is getting real when the ground is as blue as the sky. I’ll never not feel nervous about flying way out over the ocean like this.
Southwest Airlines second snack service Hawaii flights
Was this perfect timing, or what? Just as my mind was starting to calculate the odds of MAX 8 catastrophes over open water, the cabin crew came by with Brownie Brittle to calm my nerves. Worked like a charm.
Southwest 737 max 8 forward lavatory
On a related note, the forward lavatory here on the MAX 8 looks like a fantastic place to puke your guts out from the anxiety of flying a flawed aircraft way out over the ocean like this.

The descent and arrival into Honolulu

How amazing is it that upon your arrival, even after a long time away, it’s always nice to arrive at the islands? The best part of this review, by far, is the descent over the island of Oahu and into HNL. However, it’s not comparable to anything on Southwest.

Southwest 737 max 8 flying over Oahu Hawaii
I don’t care what kind of aircraft it is – seeing land for the first time in 5 hours always fills me with an indescribable sense of relief. We did it!
Southwest 737 max 8 final approach into HNL
Well, we’re not quite there yet. Crashing into the ocean during final approach would really tick me off considering what it took to get to this point.
Southwest 737 max 8 landing In Honolulu
Okay, now it’s official. Welcome to Honolulu!
Southwest 737 max 8 taxiing at HNL
Of course, there’s always a chance we could veer off the reef runway and end up in the ocean anyway. And no, I’m not a pessimist. Why do you ask?
Southwest Airlines at Honolulu Airport
On a more serious note, seeing Southwest here in Honolulu is weird – and I can’t imagine that Hawaiian Airlines is all too happy about it (especially considering that Southwest operates a robust network of inter island flights as well).
Southwest 737 max 8 pulling up to the gate at HNL
Competition is healthy though, and if anything, it’ll push Hawaiian Airlines to innovate and improve. At least I hope it will.
Southwest Airlines 737 max 8 passengers arrival in Honolulu
Well, that was fun! I don’t think I’ll ever do it again (lol), but I am glad that I did it.
Southwest Airlines arrival in Honolulu
I still think that Hawaiian Airlines is the best airline to and from Hawaii, so you’re going to have to twist my arm (like really hard) to get me to fly Southwest out to the islands again.
Southwest 737 max 8 parked at gate E1 HNL
Who am I kidding? I’d do the trip on a leaky life raft if the price was right, so “never” is a bit of an exaggeration. “Maybe” is more accurate.

Pros and cons of flying on the Southwest Airlines 737 MAX 8

Since Southwest Airlines started using the Boeing 737 MAX 8 aircraft on a wide variety of routes within the continental United States, the focus of this list is on the pros and cons of the aircraft. I mentioned earlier that I am going to write a separate article about the pros and cons of Southwest Airlines flying to Hawaii.

Pros

  • Over the past couple of years, individuals who have taken a flight with this airline at least once will find themselves at ease when boarding the Southwest MAX 8 for the initial time. It provides a remarkably uniform experience.
  • Shockingly, the in-flight entertainment is good, as it provides a selection of music, TV shows, and movies from American or United, Delta. You will have the option to use your own device (and it’s a streaming service).
  • In fact, the stylishness of the blue and white color scheme is quite impressive. Despite my previous negative comments about the seats, the interior doesn’t look bad at all in this review.
  • Cons

  • There are no power outlets. Which is odd considering that you have to use your personal devices to utilize the in-flight entertainment.
  • The process of boarding the plane is excessively anxiety-inducing! It’s a substantial negative aspect, in my viewpoint, but some individuals may perceive this as a positive aspect. There are no seats assigned in advance.
  • I suggest bringing a pillow to sit on if you got a bony butt – at least 2 flights are really hard. The seats are really hard.